SiS is an outsourced claims service provider to the insurance market both in the UK and internationally, with the proven expertise in providing a high quality claims solution.
With a management team that has over 50 years’ experience handling professional indemnity claims, SIS is dedicated to providing a totally independent claims service, seeking to deal with claims ‘in house’ without the need for formal solicitor instruction in the majority of cases. Given the wealth of experience and blend of legal and insurance skills at our disposal, one of our core aims is to keep our client’s legal and claim spend to a minimum.
On some occasions solicitor instruction may be necessary. In such event, SiS does not have the internal commercial pressures in servicing its own lawyers and can be truly impartial in its choice of legal partners. It is this point of difference that is another notable advantage of our claims management procedure, setting the company apart from our competitors and enabling SiS to recommend the most appropriate advisor to handle each claim where such appointment is necessary.
Committed to providing the highest levels of service, SiS understands that its approach will significantly influence a policyholder’s perception of their insurer and their decision about policy renewal. As such, SiS makes every effort to be sensitive to the policyholder’s needs and focused on moving the claim towards a swift and commercially viable resolution. In some cases this will involve defending the policyholder – and in others negotiating a suitable settlement. In all cases a policyholder’s on going commercial relationship with their client will remain a key consideration in the claims handling process.
For further information on claims management services, please contact SiS.